What does Completed mean in Jira?

What is a completed issue in Jira?

Completed issues in Jira Software

This field is set when an issue is moved from the “In Progress” to “Done” status, and then, Jira Software considers the issue complete. This behavior is automatically configured as part of default workflows.

What is done status in Jira?

The issue is considered finished. The resolution is correct. Issues which are closed can be reopened. Source code has been committed, and JIRA is waiting for the code to be built before moving to the next status.

What is the difference between closed and done in Jira?

Millie, Closed means that the issue has been worked on but can be reopen. Resolved means that the issue has been worked on, closed and a resolution determined.

How do I hide completed issues in Jira?

To hide completed issues:

  1. Go to the desired board, then click Board > Configure.
  2. In the Hide completed issues field, select the retention period. Issues that weren’t updated within this period will be hidden.
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How do I view previous sprints in Jira?

Go to Projects > Open a Project > Click on Reports > Click on Velocity Chart > Now, you can view the Previous Sprint.

What are the Jira status categories?

There are 3 status categories in JIRA – ‘To Do’ (blue), ‘In Progress’ (yellow) and ‘Done’ (green). Any new statuses that you create [for use in your workflows] will be mapped to one of these core categories and will take on the same colour.

How do I edit status in Jira?

To edit a status:

  1. From your project’s sidebar, select Service project settings > Request types.
  2. From the sidebar, select the request type you want to edit.
  3. Select Edit workflow.
  4. Select the status in your workflow diagram. The status details panel appears.

What is the resolved field in Jira?

The “Resolution” field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

What is the difference between closed and resolved?

Resolved means a developer fixed an issue they were assigned. Closed means that the Quality Assurance Manager or appropriate team member confirmed the fix was done correctly.

How do I mark as resolved in Jira?

Resolution Set Using a POST Function

  1. Locate your Workflow: > Issues > Workflows.
  2. Click Edit under Actions for your workflow.
  3. Select your “Done” transition, and Click POST Functions.
  4. Click ‘Add POST Function > Select ‘Update Issue Field’
  5. Select Resolution for Issue Field and the appropriate Field Value.
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How do I find old Jira tickets?

1 answer. Just found a link at the bottom of the right-most column in the board “Looking for an older issue?” The link takes you to “Issues and types” where you can filter them similarly to classic JIRA projects.

How do I see tickets in Jira?

You can view your Atlassian support tickets here: https://getsupport.atlassian.com/servicedesk then just click requests in the upper right hand corner.