Is Slack the same as Salesforce?

Is Slack part of Salesforce?

When Salesforce acquired Slack at the end of last year for almost $28 billion, you had to figure they had some big plans for the company. Today the CRM giant announced some initial integrations that should prove useful for Salesforce customers.

What is the use of Slack in Salesforce?

Slack connects you with the people and tools you work with every day so you can easily collaborate with your team. The Salesforce and Slack integration allows you to communicate in real time between Slack and Salesforce Chatter, increasing team collaboration and productivity, and streamlining searches across platforms.

What is Slack used for?

Slack is a messaging app for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

Is Slack free with Salesforce?

The Salesforce app for Slack is available for all Salesforce Editions (except Salesforce Essentials) and supports Sales Cloud and Service Cloud on both the Lightning and Classic Experiences. Note: We’ve released a new version of the Salesforce app for Slack, and ended support for the legacy version in May 2020.

How do I connect Slack to Salesforce?

Connect your Salesforce and Slack accounts

  1. From the Slack desktop app, click Apps at the top of your left sidebar. …
  2. Search for and select Salesforce.
  3. From the app’s Home tab, click Connect account.
  4. Once Slack and Salesforce are connected, click Open Slack to return to Slack.
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Can you create a Salesforce case from Slack?

Install the Centro app for Slack. Import the downloadable template, then assign the channel and the shortcut name for your workflow. Make sure to connect Centro to Salesforce. Select a user with the permissions you want to use to successfully create a case.

Does Slack belong to Google?

Slack and Google share a joint passion for innovation and we’re partnering to bring our customers a suite of powerful integrations. We know great software has the power to bring teams together and make all of their work and conversations seamlessly available in one place.