How do I troubleshoot Confluence?

How do you prepare a troubleshoot document?

The six steps of troubleshooting.

  1. Identify the problem. …
  2. Establish a theory of probable cause. …
  3. Test probable cause theory to determine actual cause. …
  4. Establish an action plan and execute the plan. …
  5. Verify full system functionality. …
  6. Document the process.

How do I clean up Confluence?

One of the first steps, when beginning to clean up your site, is to identify spaces that are no longer used on a regular basis.

  1. Go to Analytics in the Confluence header.
  2. Select the Spaces tab.
  3. Set your date range.
  4. Sort the table by views (ascending).

How do I check Confluence?

To find out what version of Confluence your Confluence Cloud site is running, go to > About Confluence. Head over to the release notes blog to see what’s changed recently on your Confluence site.

How do I configure Confluence?

Set up Confluence

  1. Choose installation type. Choose Production installation. …
  2. Enter your license. …
  3. Connect to your database. …
  4. Populate your new site with content. …
  5. Choose where to manage users. …
  6. Create your administrator account. …
  7. Start using Confluence.

What are the 7 troubleshooting steps?

The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan (including any effects of the plan), implement the plan, verify full system functionality, and—as a final step—document everything.

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How do you troubleshoot?

9.2 General Steps to Troubleshoot an Issue

  1. Identify the symptom: Identify the Type of Issue. Find the problem area. …
  2. Eliminate non-issues: Make sure the correct patches, drivers, and operating systems are installed. …
  3. Find the cause: Check for typical causes in the area. …
  4. Find the fix: Find a possible workaround.

How do I clean up Jira?

Basic mandatory cleanup process

  1. Step 1: Archive old projects. If your Jira is several years old, you’re bound to have a couple dozen projects that are complete, retired or never-to-be finished. …
  2. Step 2: Archive old issues. …
  3. Step 3: Clean up custom fields. …
  4. Step 4: Remove inactive users.

What is a Confluence instance?

Confluence is a team workspace where knowledge and collaboration meet. Dynamic pages give your team a place to create, capture, and collaborate on any project or idea. … Equipped with Confluence, your team can make quick decisions, gain alignment, and accomplish more together.

How do I make Confluence up to date?

2 answers. If you use Confluence cloud, you can try the free macro I created that lists the top most outdated pages. You can have your team look at the top 5 each day for example to have the outdated pages shrink over time. It automates the process of ensuring Confluence pages are up to date and relevant.

How do I restart a confluence service?

If you didn’t install Confluence as a service you’ll need to start and stop Confluence manually.

  1. To start Confluence run <installation-directory>binstart-confluence.sh.
  2. To stop Confluence run <installation-directory>binstop-confluence.sh.

How do I run a confluence service?

Solution

  1. Login to the machine and elevate to the root user.
  2. Create the following service config as root: …
  3. Edit the service config as root. …
  4. Define the service config by putting this into confluence.service. …
  5. Enable and start the service as root.
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Is my Confluence server or cloud?

The easiest way is to look at the url – if it is https://<something>.atlassian.net you are on Cloud, if it’s not got the atlassian.net in it, then it’s Server.