You asked: How does resolution work in Jira?

What is the purpose of resolution in Jira?

Purpose. The “Resolution” field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

What is the difference between status and resolution in Jira?

Statuses represent the position of an issue in its workflow. A status can be mapped to one workflow step. Resolutions are the ways in which an issue can be closed. Read more about the default statuses, resolutions and priorities that come with your Jira products.

How do I set resolution in Jira?


  1. Locate your Workflow: > Issues > Workflows.
  2. Click Edit under Actions for your workflow.
  3. Select your “Done” transition, and Click POST Functions.
  4. Click ‘Add POST Function > Select ‘Update Issue Field’
  5. Select Resolution for Issue Field and the appropriate Field Value.

What does resolved mean in Jira?

Resolved means that the issue has been worked on, closed and a resolution determined. Also. An issue is Open if its Resolution field has not been set. An issue is Closed if its Resolution field has a value (e.g. Fixed, Cannot Reproduce).

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How do I make resolution not required in Jira?

The way to make the resolution field optional is to not add it to a screen, you cannot set it to optional/required from the field configuration. I would recommend to instead of adding it to a screen, use post functions in the workflow to set the resolution.

What is resolution date in Jira?

The resolved data equals to the date, when you set the Resolution field for the issue. You can not modify this field. 0 votes. Jack Brickey Community Leader Mar 11, 2019. when you transition an issue to the “Done” (or similar final state) and set the Resolution value.

What is the difference between closed and resolved?

Resolved means a developer fixed an issue they were assigned. Closed means that the Quality Assurance Manager or appropriate team member confirmed the fix was done correctly.

What is a resolution simple definition?

: the act of finding an answer or solution to a conflict, problem, etc. : the act of resolving something. : an answer or solution to something. : the ability of a device to show an image clearly and with a lot of detail.

What is an issue resolution?

An Issue Resolution Meeting is used when two parties both recognize there is a problem to solve, but they have different beliefs about how the problem should be solved.

How do I get resolved in Jira?

Here’s a better way to do this in JIRA 6 and later (including JIRA onDemand).

  1. Create a custom field called “Resolver”. Make it a person field but do not add it to any forms (unless you really want to).
  2. Edit your workflow and add a post function to the resolve issue transition in your workflow. …
  3. Publish your workflow.
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