Why does Salesforce want Slack?

Why does Salesforce need Slack?

Rob Seaman, SVP for Slack at Salesforce sees Slack as the communications platform for Salesforce moving forward. “We really want Slack to be the primary engagement surface for our users, their communications, their work, their workflows and the processes and the apps they support,” he said.

What will Slack do for Salesforce?

Not only is Slack the new interface for Salesforce Customer 360, it also empowers Salesforce employees by transforming work collaboration. Slack helps people collaborate across account teams and plan next steps all within a single channel.

Is Slack owned by Salesforce?

Cloud computing giant Salesforce has completed its acquisition of Slack, a $27.7 billion dollar deal that adds the messaging app to its suite of enterprise software without immediately changing Slack’s functionality, branding, or leadership.

Is Slack included with Salesforce?

Today, with Slack-First Customer 360, we are trailblazing the way people work. … It includes the Salesforce for Slack app and other integrations, such as Sales Cloud and Service Cloud and soon Marketing Cloud.

What is slack used for?

Slack is a messaging app for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

Is Slack for free?

Free, Pro, and Business+

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You can use the free version of Slack with some limitations, or upgrade to a paid plan to access more features.

How does Salesforce integrate with Slack?

The Salesforce and Slack integration allows you to search your Salesforce instance from Slack, and share results in Slack. The integration also allows you to share messages both ways between Salesforce Chatter and your Slack channel(s). … To get the AppExchange plug-in for Slack, visit the Slack for Salesforce page.

Does Slack belong to Google?

Slack and Google share a joint passion for innovation and we’re partnering to bring our customers a suite of powerful integrations. We know great software has the power to bring teams together and make all of their work and conversations seamlessly available in one place.