What is resolved date in Jira?

What does resolved mean in Jira?

Resolved means that the issue has been worked on, closed and a resolution determined. Also. https://confluence.atlassian.com/jira064/configuring-workflow-720412524.html. An issue is Open if its Resolution field has not been set. An issue is Closed if its Resolution field has a value (e.g. Fixed, Cannot Reproduce).

What are resolved issues in Jira?

Any issue that has the Resolution field set is treated by Jira applications as “resolved”. The Issue Navigator displays “Unresolved” when no resolution is set for an issue. So adding a resolution named Unresolved/None and setting it in an issue will mean that the issue is seen as resolved.

How do I change the resolved date in Jira?

The process looks like this:

  1. You do a JQL-powered search.
  2. Select issues with the suggested resolution dates.
  3. Export this as CSV file.
  4. Import back to Jira to update fields.

What is difference between resolved and closed?

Resolved means a developer fixed an issue they were assigned. Closed means that the Quality Assurance Manager or appropriate team member confirmed the fix was done correctly.

What does it mean when a ticket has been resolved?

Back to Glossry. Every ticket with the status ‘resolved’ is called a resolved ticket. It’s the pre-final stage of the ticket lifecycle where the ticket requester’s problem has been solved, according to the agent. A resolved ticket has to be closed by the requester for the life-cycle to be complete.

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How do I mark as resolved in Jira?

Resolution Set Using a POST Function

  1. Locate your Workflow: > Issues > Workflows.
  2. Click Edit under Actions for your workflow.
  3. Select your “Done” transition, and Click POST Functions.
  4. Click ‘Add POST Function > Select ‘Update Issue Field’
  5. Select Resolution for Issue Field and the appropriate Field Value.

Does Jira have a closed date?

“Date closed” cannot be, as Jira does not know what you might consider to be the date an issue was closed – that depends on your process and workflow. If you want to see your version of closed date, you’ll need to capture it as part of your workflow, then you’ll be able to include and show it in reports.

What is done status in Jira?

The issue is considered finished. The resolution is correct. Issues which are closed can be reopened. Source code has been committed, and JIRA is waiting for the code to be built before moving to the next status.

What is an issue resolution?

An Issue Resolution Meeting is used when two parties both recognize there is a problem to solve, but they have different beliefs about how the problem should be solved.

What types of reports can be generated from Jira tool?

Work management made easier with Jira reports

  • Average Age Report.
  • Created vs Resolved Issues Report.
  • Pie Chart Report.
  • Recently Created Issues Report.
  • Resolution Time Report.
  • Single Level Group By Report.
  • Time Since Issues Report.
  • Time Tracking Report.