What happened to Outlook customer manager?

Is anything replacing Outlook customer manager?

Outlook Customer Manager officially discontinued

In December 2019 Microsoft announced they are officially retiring Outlook Customer Manager. DejaOffice provides all features of Outlook Customer Manager plus the speed and security of storing your valuable Customer data on your local PC.

What is replacing Microsoft Customer Manager?

PORTLAND, OR, US, February 17, 2020 /EINPresswire.com/ — CompanionLink Software has launched DejaOffice PC CRM for Outlook, a Plugin replacement for Microsoft’s discontinued Outlook Customer Manager. Both products feature Company records, Deals, Follow Ups, Email History, and Task management.

What is Outlook customer manager?

Microsoft Outlook Customer Manager is a customer relationship management service that is integrated into Microsoft Outlook for Business. It offers customer information management, team sharing, and client communication tools.

Is Microsoft bookings being retired?

Microsoft will be discontinuing two of its small/mid-size business (SMB) apps as of November 30, 2018. … Those who have been using this will be able to access the Microsoft Bookings and Microsoft Invoicing apps directly from the Office 365 app launcher, instead.

Does Microsoft 365 have a CRM?

With Dynamics 365, you get CRM software that works as a customizable, flexible solution designed to suit your business requirements. Choose a stand-alone application to meet the needs of a specific line of business, or use multiple CRM tools that work together as a powerful integrated solution.)

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How do I convert Outlook to CRM?

How to Use Microsoft Outlook As a CRM

  1. Turn on your computer and launch Microsoft Outlook with Business Contact Manager.
  2. Organize customer contacts into categories. …
  3. Assign tasks to a customer. …
  4. Input relevant customer notes on the customer contact page.

Does Outlook have a CRM?

1) Microsoft Outlook Customer Manager (Outlook CRM)

It automatically organizes customer information like emails, meetings, calls, notes, files, tasks, deals and deadlines in a timeline next to your inbox. You can also share customer information with your team so everyone knows what’s going on. It also has a mobile app.

How do I change outlook manager?

In Active Directory Users and Computers, open the Properties dialog box of the user account. On the Organization tab, under the Manager area, select Change. Browse the directory to find the user’s manager, and then select the manager. Select OK.

How do I find the Business Contact Manager in Outlook?

In Outlook, select File, Options, and then clselectick Add-Ins. Find the Business Connectivity Services Add-In in the list of Add-ins.

How do I remove outlook customer manager?

Click “Data Files,” then click “Business Contact Manager.” Click “Remove.”